10 Things gas stations won’t tell you
September 21, 2009 · Tagged with Family and Home
That means stations there can expect a visit once every three to four years, according to Steve Meissner, an Arizona Department of Weights and Measures spokesperson. In 2005, 30 percent of the more than 2,000 complaints the department received were valid, and it levied $167,000 in fines. The good news is that it’s often easy to catch the most common problem: Older pumps in poor repair may begin charging you for gas before you’ve pumped it. Check the meter to make sure it registers $0.00 before you begin and doesn’t start charging you before the fuel is flowing.
8. “I might gouge you on a soda, but my coffee’s a real bargain.”
With margins on gas taking a hit—in 2006, fuel sales made up 71 percent of revenue but only 34 percent of gross margins—stations are increasingly looking to their convenience stores for income. Given that fact, you’d assume the average Kwik-E-Mart to be a terrible place to buy just about anything. But that’s only partially true.
Stock that usually sits on the shelf does tend to be vastly overpriced, so if you forgot ketchup on the way to a barbecue, you can bet you’ll pay a lot more for it at a gas station than you would at a supermarket, says David Bishop, director of convenience retailing for Willard Bishop Consulting. What about popular beverages? You’ll pay more for a 20-ounce soda at a gas station than you would for a two-liter bottle in a supermarket; water and energy drinks similarly tend to have high markups.
But there are bargains to be had: Some high-volume goods, such as cigarettes and beer, are often competitively priced at gas stations. And a cup of coffee goes for a fraction of what you’d pay at Starbucks.
9. “If you’re having car trouble, you’re in the wrong place.”
The days of the local gas station staffed with a skilled mechanic have all but come to an end. Station owners are swapping car lifts for beverage cases and car washes, anything that brings in a highvolume stream of income and traffic, says Dennis DeCota, executive director of the California Service Station and Automotive Repair Association. The more people who pull over for a soda, the greater the chance they’ll top off their tank and vice versa, the thinking goes. Few owners want the hassle of a business like car repair even if it earns the same amount of money as a convenience store.
In addition, repairing cars is increasingly expensive, and the ill will and potential liability from a fix-it job gone wrong are more of a headache than many owners are willing to risk. Today a service station can require $100,000 worth of diagnostic equipment—a significant investment. It’s a risky venture with little payoff, says Southern California station owner Arabshahi. In fact, Arabshahi removed the service station from one of his locations after he bought it. “I don’t have a service station because I am not a mechanic,” he says. “If he messes up a job, then it’s my name on there.”
10. “You don’t even need gas to run your car.”
Cars run on gasoline—but not all cars need gasoline to run. In fact, 6 million cars on the road today (mostly from U.S. manufacturers and built since 1998) are “flexible fuel” vehicles that can run on E85, a fuel that is 85 percent ethanol and only 15 percent gas. When Minneapolis resident John Schafer bought a car in late 2001, he chose a Chevy Tahoe because it’s a flexible-fuel car. Since then he’s filled up almost exclusively with E85. The big difference he’s noticed: Cars using E85 get about 15 percent fewer miles to the gallon. But it’s a drawback he’s willing to put up with. “I’m committed to the technology,” Schafer says. “With E85, it burns cleaner so it won’t pollute as much.”
While E85 generally costs less than regular gas, there is some concern that it may grow prohibitively expensive as demand outpaces supply: By 2006 ethanol was not just being used in E85—it also composed 15 percent of every gallon of gas sold. Supplies of ethanol are likely to grow thin, which could drive up the price of E85. And even die-hard Schafer says he won’t buy E85 if it starts to cost more than gasoline.